Frequently Asked Questions
Short answers to common questions. Each question opens to show its answer.
Short answers to common questions. Full details are in our Terms of Service and Privacy Policy.
Working with SCJG
How projects start, what they cost, and how the work goes.
What does SCJG do?
Services + Consulting Joint Group is the agentic consulting and production firm of Silas CJ Goss. We work in six areas: strategy and AI consulting, websites and digital products, Agency-on-Demand, design and brand, media and music production, and construction coordination.
Where are you based?
Pagosa Springs, Colorado.
How does a project start?
Fill in the form on the Start a project page with a few details about your project, budget and timeline. Silas follows up within 1-2 business days with next steps.
How much does consulting cost?
Each engagement is scoped to your goals, timeline and budget. Engagements range from $500 to $10k+.
How does the work go?
The same five steps in every area: ALIGN, DESIGN, PRODUCE, BUILD and MANAGE. You can hire us for one step or all five.
Is there a written agreement?
Yes. Consulting engagements and website packages get a separate written agreement that sets the scope, price, timeline and payment. A quote alone doesn't start an engagement.
Do you do audio and video production?
Yes: music production, recording, mixing and mastering, podcasts, and video. Some media work is done with our partners MIRRIM and Agave Studios.
What industries have you worked in?
Music and art, construction, and brand, business development and operations work for companies such as Vitality Pharms, OptiLeaf, Ron's Sign Co. and CN Cash for Gold.
How do I pay?
Payments go through Stripe. We never see your full card number.
Agency-on-Demand
Plans, requests, billing and cancelling for Agency-on-Demand members.
What is Agency-on-Demand?
A monthly or yearly plan for ongoing work. Submit a request, and SCJG delivers it. Plans differ by how many services are active at once and how fast digital work turns around.
What are the plans?
Essentials: $50 a month or $550 a year, 1 active service, 96-168 hours. Plus: $95 a month or $1,000 a year, 2 active services, 48-96 hours. Priority: $135 a month or $1,500 a year, 3 active services, 24-72 hours by project and current load. Turnaround times are for digital work.
What counts as one request?
One submission of the request form.
What is an active service?
One request currently being produced. Your plan sets how many are active at once. When one is complete, which means the deliverable is approved, your next request in our queue starts.
Are turnaround times guaranteed?
They are targets, not guarantees, and they pause while we're waiting on you. Some requests, such as quick research, may finish faster.
What about physical work?
Turnaround for physical products or content is set case by case. Physical production, construction, studio time, printing, ad spend, software licenses and partner work are quoted and billed separately.
How many revisions do I get?
Unlimited revisions until the work is complete.
Is consulting time included?
Yes, each month: 30 minutes on Essentials, 1 hour on Plus, 3 hours on Priority.
What are the partner discounts?
10% (Essentials), 15% (Plus) or 20% (Priority) off media production by our partners MIRRIM and Agave Studios. Partner work is quoted and billed separately, and the discount applies to work booked while your plan is active. There are no construction discounts.
What is the SCJG Tech Stack?
Every plan runs on our stack: SCJG's own agents and tools, such as Adobe Creative Cloud, Runway, Pro Tools, Notion, Cloudflare and GitHub, with AI from Claude, Grok, Gemini, Cursor, Notion AI and Meta AI. The licences are SCJG's and aren't shared or resold. You get the results and a real human consultant.
How do I send a request?
From the member page. No login needed. Use the email on your plan.
Can I upgrade or switch plans?
Yes. Upgrades start right away, and Stripe may charge a prorated amount. Downgrades start at your next renewal.
How do I cancel?
From the member page, or by emailing io@scjg.cc. Cancelling takes effect at the end of your paid period, and you keep access until then. Work finished before then is delivered.
What happens to unfinished requests if I cancel?
They stay dormant until your plan is active again.
Can I get a refund?
Monthly plans: no refunds or credits for partial months; cancel any time to stop the next charge. Yearly plans: a full refund if you cancel within 14 days of your first yearly payment and we haven't delivered any work. If we have, we refund the yearly payment minus the monthly price for each month or part month used. After 14 days, no refunds, and your plan runs to the end of the year.
What if a payment fails?
We'll let you know. If it isn't fixed within 7 days, we may pause your plan until it is.
Can prices change?
Only with at least 30 days' notice by email. You can cancel before the change takes effect.
Do yearly plans renew automatically?
Yes. We email you 30 days before a yearly plan renews.
Who owns the work you deliver?
You do. Once it's paid for, SCJG releases all ownership of the deliverable to you. Third-party items in it, such as stock images, fonts, music or software, stay under their own licenses.
What do I keep after I cancel?
Everything delivered to you. You can no longer use member-only assets.
Is ChronoRack included?
It will be, when it launches.
Websites
The website package, the AI add-ons and who owns the site.
What does a website cost?
The core setup is $1,000: 1-3 pages, basic functions and forms.
What are the AI add-ons?
AI Integration, $300: AI built into your website, new or existing. AI Training, $200: launch training on your AI setup, then 3 months of on-call support by email or call, including up to 2 hours of extra training. Core setup plus both add-ons is $1,500.
Can I buy an add-on for a site I already have?
Yes. Each add-on is also sold on its own, including for a site you already have.
How do I pay for a website?
In full, or with a 50% deposit. Unless your written agreement says otherwise, the deposit is non-refundable once work starts.
Who owns the site?
You do, once it's paid for.
Can you move me off Squarespace or Wix?
We build fast, simple websites you own, without the overhead of Squarespace, Wix and similar builders. Silas has experience with Wix and Squarespace sites.
Products
SCJG's own software.
What is ChronoRack?
An app that tracks your time and puts everything you capture during it to work. Start a session, and the audio, photos, video and notes you collect are tagged to that block of time and routed to the right place. It works offline first and installs as a web app.
When can I buy ChronoRack?
It's coming soon, and there's no price yet. Leave your email on the ChronoRack page to hear when it's ready.
Privacy and AI
What we collect, and how AI tools are used with it.
What do your forms collect?
The Start a project form: your name, email, phone if given, the service areas you pick, and what you write about your project, budget and timeline. Product sign-ups: your email and which product. Submissions go to a Google Sheet, then into our operations center in Notion.
Do you use cookies or analytics?
Our public pages set no cookies, and the site has no analytics. Only the member console sets one sign-in cookie.
Do AI tools see my information?
Yes, and we say so plainly. SCJG's AI agents and tools may see what you share with us, and we use it only to serve you. We use AI tools whose settings don't allow training on our client data, and we re-check them at least every 6 months. Silas oversees the work, and we review AI output before we deliver it.
Can I ask you not to use AI on my information?
Yes. Tell us and we'll discuss what we can do. Some services may not be possible without it.
Do you sell my data?
No. We never sell personal information, and we don't use it for targeted advertising.
How do I get a copy of my data, or delete it?
Email io@scjg.cc. We respond within 45 days.
Still Have a Question?
Email us and we'll reply within 1-2 business days: io@scjg.cc
